FINANCIAL PLANNERS – Cashflow modelling software, on its own, is pretty useless.
And that comes from someone who designs it for a living.
In essence, it’s a professional tool to aid in the provision of a solution for the client.
Every profession has something similar. Some way of calculating how much needs to be put in (X), to get what is needed out (Y).
For example, a Civil Engineer uses software to calculate how much concrete and steel is needed (X) for the bridge to stand up (Y).
The software comes up with the answer (X), and that is all the customer needs to know.
They don’t need to be shown the calculations you’ve done or the pretty bar charts because, well… that would be narcissistic and weird.
Also, all the customer wants to know is: ‘How much concrete and steel is needed for the bridge to stand up?’
To calculate what ‘enough’ looks like (X), we need to know the detail behind the (Y).
The specification, if you like…
This goes in the software, and it comes up with the answer of how much concrete and steel is needed (X).
In Financial Planning, we sometimes get so chuffed that we have a doozy software system with colours and bars charts that we forget that we need the (Y) to calculate the (X) and instead put in the (X) and see what comes out.
But it’s not for the client to tell you whether they like any one of a thousand outcomes.
It’s for the Planner to help the client define the outcome they want (Y) – and then show them how to achieve it (X).
As Financial Planners, we need the ‘FOR WHAT?’ (Y) just as much as the Civil Engineer does.
So, next time you’re driving over a bridge, have a think about how you hope they did the calculations… either:
Or…
Happy driving!